IT Help

 

Information Technology

Information about IT systems, links, tips and updates

 

IT information

Office staff who require IT support relating to any issue below, can raise a support ticket with AWD:

  • Any matters relating to Office 365 account/access

  • Server access issues

  • Printer issues

  • Any PC related issues

    • logging in

    • Slow PC

    • Network connection error

  • Deleted file recovery

  • Security related issue

  • Potential virus email.

    AWD MUST BE NOTIFIED IMMEDIATELY IF YOU HAVE CLICKED A LINK IN AN EMAIL YOU FEEL MAY HAVE BEEN A SCAM/VIRUS

The ticketing system works from the Tracking database and can be accessed from wherever you see the AWD logo

​Clicking on the logo will take you to the list view of all current and completed support requests.

Any issues relating to hardware - such as your keyboard, mouse, monitor etc can be addressed directly with Charles@trendgosa.com.au