Information Technology

Information about IT systems, links, tips and updates

Office staff who require IT support relating to any issue below, can raise a support ticket with AWD:

Any matters relating to Office 365 account/access
Server access issues
Printer issues
Any PC related issues
- logging in
- Slow PC
- Network connection error
Deleted file recovery
Security related issue
Potential virus email.
AWD MUST BE NOTIFIED IMMEDIATELY IF YOU HAVE CLICKED A LINK IN AN EMAIL YOU FEEL MAY HAVE BEEN A SCAM/VIRUS

The ticketing system works from the Tracking database and can be accessed from wherever you see the AWD logo

Clicking on the logo will take you to the list view of all current and completed support requests.

Any issues relating to hardware - such as your keyboard, mouse, monitor etc can be addressed directly with Charles@trendgosa.com.au

IT Help